Monday, December 23, 2019

A false start for foldables in 2019

A year from now, this is likely to have all blown over. A year from now, the Samsung Galaxy Fold’s turbulent takeoff may well be a footnote in the largest story of foldables. For now, however, it’s an important caveat that will come up in every conversation about the nascent product category.

How history remembers this particular debacle will depend on a number of different factors, the ultimate success of the category chief among them. If foldables do takeoff, the Galaxy Fold’s very public false start will be remembered as little more than a blip. There’s plenty of reasons to root for this — devices have seemingly hit the upper threshold of product footprint. If the trend toward larger screens continues, it’s going to take a clever form factor like this to accommodate that need. 

If foldables are relegated to the dustbin of history, however, the Fold misfire will take much of the heat. It’s clear that a trail of broken units will have little impact on Samsung’s bottom line. Two Galaxy Note 7 recalls were a testament to the hardware giant’s resilience in the public eye, after serving as a rounding error in the company’s bottom line that year. Sending some half-baked models to a handful of reviews wasn’t nearly as major of a mistake, but the category, much like the Fold itself, is in a fragile state.



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Tuesday, December 17, 2019

Whisk’s A.I.-powered recipe app lets you send the ingredients to your door

Despite the proliferation of recipe websites and apps, finding and organizing the recipes you want to cook has somehow become more difficult over the years. Recipe sites are overrun with ads and long-winded personal stories, while many apps ignore the fact that many of today’s consumers want to shop for groceries online, not by making a shopping list to take to the store. Today, a company called Whisk is launching a new meal planning and recipe finding service that helps you better organize your recipe collection, as well as easily shop for recipe ingredients from a range of grocery delivery providers, including Walmart, Amazon Fresh, Instacart and others.

Whisk itself was acquired by Samsung NEXT in March of this year, after tripling its revenue, achieving profitability and powering more than half a billion recipe interactions per month.

Now, it’s out with its new cross-platform experience which includes a website, mobile apps, and a voice assistant, all designed to make it easier to meal plan, make and share lists, and finally, shop.

 

To be clear, Whisk is not another recipe site. Instead, it’s a way to save the recipes you find elsewhere.

The recipe site clutter has gotten so bad, it’s gained media attention and outcry from users. And while many people today still pin recipes they like to Pinterest, I’ve personally gotten so fed up with the mess, that I’ve taken to just copying the recipe text and a photo into Apple Notes instead. Whisk, however, has me reconsidering my current system.

After signing up for Whisk, which can be as simple as providing an email or phone number if you don’t want to use Facebook or Google login, you get started by adding a URL of a recipe you found on the web.

On a site like Pinterest, the link is just saved to your account and you move on. But Whisk goes further. It exacts and structures the pertinent information from the site, like the recipe title, photo, ingredients, serving time and more and places them into the appropriate fields on its recipe entry form.

Unfortunately, in tests, it doesn’t seem to pick up the recipe instructions, but you can copy and paste these in separately. You can also write a description, add notes, or even add, edit or remove ingredients based on your own personal tastes. The recipe, which links back to the original source, can then be saved directly or added to a collection on Whisk of your own choosing.

When you later go to cook the recipe, you can view it without all of the recipe site’s mess and advertisements.

To be fair, the process of saving recipes this way takes a little more time than just hitting the “Pin It,” button. In some cases, Whisk doesn’t pick up the photo. Other times, you’ll want to go back to add more details beyond the cooking steps, like a link to the recipe’s YouTube video, for example.

But there are advantages that come with taking the extra few minutes on the recipe entry. Beyond just the organizational aspects, Whisk also brings its smart technology to the meal planning process. Once added, every ingredient is identified with a small photo icon as a visual reference and Whisk calculates the recipe’s nutritional aspects and gives it a “health score.”

This aspect is powered by Whisk’s “Food Genome,” a deep learning, natural language-based algorithm that maps ingredients, their relationships and their properties like nutrition, perishability, flavor, category, and more. Today the Whisk ecosystem sees over 500 million monthly interactions, the company says.

Whisk also lets click a button to scale up or down the recipes to different serving sizes without having to do the kitchen math in your head (or a lot of googling.)

And when you’re ready to shop the ingredients, you just tap a button to create a list where you can select and deselect the individual items you need. This list can be shared over SMS, email or by URL, allowing others to view, edit or save and shop the items you need. Whisk’s voice apps, including those for Bixby, Alexa, and Google Assistant, also let you add items to your list, hands-free.

You can then select which store to shop from, based on the online grocery delivery services available in your region. This is an area where Whisk outshines many recipe app competitors, who tend to overlook this final step.

At launch, Whisk supports 29 online grocers globally, including major companies like Walmart, Instacart, Amazon Fresh, and PeaPod in the U.S., plus Tesco, Ocado, Waitrose, ASDA, and Amazon Fresh in the U.K., as well as GetNow, Woolworths, REWE, and others in various overseas markets.

“Over half of the U.S. population still makes shopping lists using pen and paper, yet most people are looking for food inspiration digitally,” said Nick Holzherr, Head of Product, Whisk at Samsung NEXT, in a statement about the app’s launch “Hours are spent looking for food content online – seeking new and healthier meals. However, the data shows people generally end up cooking the same 7-9 dishes on repeat. There’s a fundamental disconnect between the online and offline that Whisk can help connect,” he added.

The company also notes that 70% of the U.S. population is expected to buy from online shopping services by 2025.

As more people shop online, Whisk will grow its service’s revenues as it takes an affiliate commission on some grocery checkouts.

Today, Whisk is available online, as a Chrome extension, on Android, Alexa, Google Assistant, Bixby, and soon iOS.



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Union-busting chairman of Samsung Electronics gets 18 months for labor law violations

The latest Samsung Electronics executive to go to prison for one of a variety of crimes is Lee Sang-hoon, chairman of the company’s board. A recent investigation unearthed conclusive evidence that Lee conspired with others at the Samsung to crush unions and unionizing efforts there, in violation of South Korea’s labor laws.

The investigation in question began back in 2013 with the leak of company documents describing methods for combating employee unionization efforts. It was the beginning of a years-long set of interconnected cases that would eventually lead to indictments and jail time for dozens of executives there.

The case against Lee Sang-hoon was eventually dropped, but reopened last year when additional evidence was obtained in a raid on the company for a separate investigation. The incriminating documents led to further indictments that year and eventually Lee’s sentencing today (which may still be appealed). The Wall Street Journal first reported the news.

Samsung Electronics President Young Sohn was on stage at TechCrunch Disrupt Berlin just last week, ahead of Lee’s sentencing but after that of several other executives. Managing editor Matt Burns asked Sohn what happened. He first said those sentenced weren’t part of Samsung Electronics but another related group, then that he doesn’t get involved in the complex legal issues because that’s “their personal affair.”

He also said that they are “accused, they’re not proven guilty,” which is true in a way as long as the trial is ongoing (should they choose to appeal), but certainly they have been convicted and sentenced.

But Sohn admitted that “it’s really important for any corporation, any size, whether it’s small or large, that you need to have a clear value system and clear ethics, and continue to train your management to make sure that there is a consistency in terms of how they do things.”

Unfortunately that value system over the last few years seems to have been quite explicitly and consistently against the formation of unions, to the point where it ran afoul of Korean law.

Sohn joined the company eight months ago, well after these troubles started, so it’s fair to see him as coming in to right the ship after a tumultuous few years both legally and business-wise. The convictions may signal that the investigations and scandals are coming to an end, but they are convictions nonetheless and Samsung’s reputation has suffered immensely from the scale of the crimes its most powerful employees have committed.



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Saturday, December 14, 2019

Let’s talk Samsung Galaxy S11

We’ve officially entered the mid-December hardware doldrums. Obviously no major hardware maker in its right mind is going to be announcing anything major in the next few weeks, for fear of preemptively cannibalizing holiday sales. Things will, however, heat up immediately after the new year with the kick off of CES. Then, a little over a month later, comes MWC.

Sandwiched somewhere in there is the launch of Samsung’s next flagship. This is the device that sets the tone for the company for the whole year. Samsung’s six month flagship release cycle (S series, followed by the Note) affords the company the ability to offer more frequent refreshes, but this first one is really a standard setter for both the company and the industry at large.

A February 18 launch date has been floated for the next flagship. The timing certainly makes sense. Samsung has broken away from MWC — and big tech shows in general — for its biggest announcements. Doing so puts the spotlight on its own devices and beats the MWC news glut for a few weeks. Likely available for the devices will begin the following month.

As for the name — there’s no reason to believe the company would use this opportunity to break away from the S11/S11+ scheme this time out. So we’re going to stick with that until credibly informed otherwise.

The recently announced Snapdragon 865 will be powering the device in a number of markets, making the S11 among the first devices to launch with the latest flagship SoC. A recent report also suggests that the configuration will be available in even more markets, including, potentially its native South Korea. Standardized 5G seems possible across the board, though that’s likely going to mean an even more prohibitively expensive starting price. It’s a big jump, especially with a still-spotty rollout in many markets.

An under-screen front-facing camera has been rumored, but the more familiar hole punch seems a lot more likely for this gen. Renders (courtesy of OnLeaks) of the device point to a design similar to the most recent Note, only with an even more trypophobia-inducing design than the most recent iPhone and Google Pixel (which is saying something). The camera bump appears downright massive, monopolizing an impressive portion of the rear.

An impossible large 108 megapixel camera has been rumored for the device, along with 8K video. Either way, imagining is no doubt going to once again be a major focus for the line. So, too, is a healthy battery increase.

EVLeaks, meanwhile, is suggesting an EVEN LARGER screen, with the S11e measuring either 6.2 or 6.4 inches, the S11 at 6.7 inches and the S11+ at a huge 6.9 inches. Plenty more leaks sure to come between now and mid-February. Stay tuned. 



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Wearable band shipments grew globally, driven by Xiaomi

Apple may dominate the wearable conversation here in the States, but things look a fair bit different on the other side of the world. In Asia, Xiaomi is the giant in the room. According to new numbers form Canalys, the Chinese manufacturer was the key driver in global growth.

Wearable band shipments grew 65%, year over year for Q3. Xiaomi continues to top the list, with an even more impressive 74% versus this time last year. That puts gives the company 27% of the total global wearable band market — its highest number since 2015.

Low prices have been the key to the company’s success, which have helped grow shipments in China by 60% overall. The company’s strategy has also rubbed off on competitors like Samsung and Fitbit (soon to be counted among Google’s numbers), which have sought to offer low cost devices in order to appeal to those users, particularly in Asia.

Huawei saw substantial growth for the quarter, as well, at 243% year over year, courtesy of strong sales in its native China. Those numbers helped the company hold onto third place globally, just ahead of Fitbit.

Even Apple is offering up lower cost devices by keeping older model Apple Watches around, hitting the $200 price point The company’s new, premium devices continue to dominate, however. The Series 5 comprise upwards of 60% of the company’s global shipments for the quarter.



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Thursday, December 12, 2019

Samsung has sold 1 million Galaxy Fold smarthphones

Today at TechCrunch Disrupt Berlin, Samsung Electronic’s President Young Sohn revealed the company had sold 1 million foldable Galaxy Fold smartphones. Estimates from October pegged sales at that time at 500,000 units.

“And I think that the point is, we’re selling [a] million of these products,” Sohn said. “There’s a million people that want to use this product at $2,000.”

Today’s conversation at Disrupt Berlin focused around growth through innovation. Sohn commented on the sales number while explaining Samsung’s process of releasing products to get feedback. He said, in part, if they kept devices like the Fold in labs, they wouldn’t get the input they needed.

And Samsung got a lot of feedback about the Galaxy Fold.

The foldable phone was first announced early this year at MWC 2019, where it was among a handful of foldable devices. It launched several months later in April, where reviewers quickly discovered multiple problems, including screens that cracked. The company soon (though perhaps not quickly enough) reworked the product, rereleasing it in late September.

The rereleased Galaxy Fold was more durable, though our review unit still had screen issues.

Today at Disrupt Berlin, I asked if Samsung is comfortable selling a $2,000 device that is essentially a beta device. He said yes, and pointed to the new sales number as justification.

Previous media reports stated Samsung is ramping up plans to sell 6 million foldable devices in 2020.



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Wednesday, December 11, 2019

Many smart home device makers still won’t say if they give your data to the government

A year ago, we asked some of the most prominent smart home device makers if they have given customer data to governments. The results were mixed.

The big three smart home device makers — Amazon, Facebook and Google (which includes Nest) — all disclosed in their transparency reports if and when governments demand customer data. Apple said it didn’t need a report, as the data it collects was anonymized.

As for the rest, none had published their government data-demand figures.

In the year that’s past, the smart home market has grown rapidly, but the remaining device makers have made little to no progress on disclosing their figures. And in some cases, it got worse.

Smart home and other internet-connected devices may be convenient and accessible, but they collect vast amounts of information on you and your home. Smart locks know when someone enters your house, and smart doorbells can capture their face. Smart TVs know which programs you watch and some smart speakers know what you’re interested in. Many smart devices collect data when they’re not in use — and some collect data points you may not even think about, like your wireless network information, for example — and send them back to the manufacturers, ostensibly to make the gadgets — and your home — smarter.

Because the data is stored in the cloud by the devices manufacturers, law enforcement and government agencies can demand those companies turn over that data to solve crimes.

But as the amount of data collection increases, companies are not being transparent about the data demands they receive. All we have are anecdotal reports — and there are plenty: Police obtained Amazon Echo data to help solve a murder; Fitbit turned over data that was used to charge a man with murder; Samsung helped catch a sex predator who watched child abuse imagery; Nest gave up surveillance footage to help jail gang members; and recent reporting on Amazon-owned Ring shows close links between the smart home device maker and law enforcement.

Here’s what we found.

Smart lock and doorbell maker August gave the exact same statement as last year, that it “does not currently have a transparency report and we have never received any National Security Letters or orders for user content or non-content information under the Foreign Intelligence Surveillance Act (FISA).” But August spokesperson Stephanie Ng would not comment on the number of non-national security requests — subpoenas, warrants and court orders — that the company has received, only that it complies with “all laws” when it receives a legal demand.

Roomba maker iRobot said, as it did last year, that it has “not received” any government demands for data. “iRobot does not plan to issue a transparency report at this time,” but it may consider publishing a report “should iRobot receive a government request for customer data.”

Arlo, a former Netgear smart home division that spun out in 2018, did not respond to a request for comment. Netgear, which still has some smart home technology, said it does “not publicly disclose a transparency report.”

Amazon-owned Ring, whose cooperation with law enforcement has drawn ire from lawmakers and faced questions over its ability to protect users’ privacy, said last year it planned to release a transparency report in the future, but did not say when. This time around, Ring spokesperson Yassi Shahmiri would not comment and stopped responding to repeated follow-up emails.

Honeywell spokesperson Megan McGovern would not comment and referred questions to Resideo, the smart home division Honeywell spun out a year ago. Resideo’s Bruce Anderson did not comment.

And just as last year, Samsung, a maker of smart devices and internet-connected televisions and other appliances, also did not respond to a request for comment.

On the whole, the companies’ responses were largely the same as last year.

But smart switch and sensor maker Ecobee, which last year promised to publish a transparency report “at the end of 2018,” did not follow through with its promise. When we asked why, Ecobee spokesperson Kristen Johnson did not respond to repeated requests for comment.

Based on the best available data, August, iRobot, Ring and the rest of the smart home device makers have hundreds of millions of users and customers around the world, with the potential to give governments vast troves of data — and users and customers are none the wiser.

Transparency reports may not be perfect, and some are less transparent than others. But if big companies — even after bruising headlines and claims of co-operation with surveillance states — disclose their figures, there’s little excuse for the smaller companies.

This time around, some companies fared better than their rivals. But for anyone mindful of their privacy, you can — and should — expect better.



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Thursday, December 5, 2019

Black Friday sees record $7.4B in online sales, $2.9B spent using smartphones

Following swiftly on the heels of a Thanksgiving that broke records with $4.2 billion in online sales, Black Friday also hit a new high, although it just fell short of predictions. According to analytics from Adobe, consumers spent $7.4 billion online yesterday buying goods online via computers, tablets and smartphones. The figures were up by $1.2 billion on Black Friday 2018, but they actually fell short of Adobe’s prediction for the day, which was $7.5 billion.

Salesforce, meanwhile, said that its checks revealed $7.2 billion in sales (even further off the forecast).

Popular products included toys on the themes of Frozen 2, L.O.L Surprise, and Paw Patrol. Best selling video games included FIFA 20, Madden 20, and Nintendo Switch. And top electronics, meanwhile, included Apple Laptops, Airpods, and Samsung TVs.

A full $2.9 billion of Black Friday sales happened on smartphones. These conversions are growing faster than online shopping overall, so we are now approaching a tipping point where soon smartphones might outweigh web-based purchases through computers.

“With Christmas now rapidly approaching, consumers increasingly jumped on their phones rather than standing in line,” said Taylor Schreiner, Principal Analyst & Head of Adobe Digital Insights, in a statement. “Even when shoppers went to stores, they were now buying nearly 41% more online before going to the store to pick up. As such, mobile represents a growing opportunity for smaller businesses to extend the support they see from consumers buying locally in-store on Small Business Saturday to the rest of the holiday season. Small Business Saturday will accelerate sales for those retailers who can offer unique products or services that the retail giants can’t provide.”

Adobe Analytics tracks sales in real-time for 80 of the top 100 US retailers, covering 55 million SKUs and some 1 trillion transactions during the holiday sales period. Salesforce uses Commerce Cloud data and insights covering more than half a billion global shoppers across more than 30 countries.

One of the reasons we may be seeing slightly less fervent sales than the analysts had predicted is because the holiday sales season is starting earlier and earlier. Black Friday, the day after Thanksgiving when many people have days off, has for a long time been seen by retailers as the start of holiday shopping season. That has changed as retailers hope to catch more sales over a longer period of time.

As more people shop, they are also shopping for more expensive items. Adobe noted that Average Order Value was $168, a new record level yesterday for Black Friday, up 5.9% on a year ago.

Smartphone sales were up 21% over last year and those who were not buying were, as a start, browsing, with whopping 61% of all online traffic to retailers coming from smartphones, up 15.8% since last year.

As with yesterday, e-commerce “giants” with over $1 billion in sales annually were doing better than smaller sites: they had more smartphone sales, and 66% conversions on browsers on smartphones, Adobe said. They have overall also seen a 62% boost in sales this season, versus 27% for smaller retailers.

As with the Thanksgiving sales patterns — when bigger retailers also appeared to do better than their smaller counterparts — there are a couple of reasons for this. One is that the bigger sites have a wider selection of goods and can afford to take hits with deep discounts on some items, in order to lure users in to add other items to their shopping cars that are not as deeply discounted. Or, bigger online retailers can simply afford to give bigger markdowns.

The other is that the bigger stores often have more flexible delivery options. Adobe noted that those using click-and-collect orders, or buy online, pick up in store / curbside grew by 43 percent.

The story is not all rosy for big retailers, however. Edison Trends notes that some big platforms are actually seeing very mixed results this time around.

It will be interesting to see how and if patterns change for smaller retailers on Sunday, which is being dubbed “small business Sunday” to focus on buying from smaller and independent shops. Shoppers have already spent $470 million, and Adobe believes it will pass the $3 billion mark. Cyber Monday, the biggest of them all, is expected to make $9.4 billion in sales.



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Monday, December 2, 2019

The Station: Canoo hits the road, Coup shutters and Samsung shifts

Welcome back to The Station, the go-to newsletter for keeping up-to-date on what the heck is going on in the world of transportation. I’m your host, Kirsten Korosec, senior transportation reporter at TechCrunch.

Portions of the newsletter are published as an article on the main site after it has been emailed to subscribers (that’s what you’re reading now). The Station is emailed every Saturday morning. To get everything, you have to sign up. And it’s free. To subscribe, go to our newsletters page and click on The Station.

We love tips and feedback. Please reach out anytime and tell us what you love and don’t love so much. Email me at kirsten.korosec@techcrunch.com to share thoughts, opinions or tips or send a direct message to @kirstenkorosec.

Micromobbin’

the station scooter1a

Shared mopeds might be popular, but that doesn’t mean companies operating these services are guaranteed to succeed. This week, TechCrunch reporter Romain Dillet reported that Coup, a wholly owned subsidiary of Bosch that operates an electric moped scooter-sharing service in Berlin, Paris and Madrid, is shutting down.

The closure might surprise some, considering Coup has brand recognition and, according to the company a loyal customer base that uses its services. That’s not enough to be a profitable enterprise. Coup said that operating the service is “economically unsustainable” in the long term.

Meanwhile, TechCrunch reporter Manish Singh learned from two sources familiar with the deal that Bangalore-based startup Bounce has raised about $150 million as part of an ongoing financing round led by existing investors Eduardo Saverin’s B Capital and Accel Partners India. Bounce, formerly known as Metro Bikes, operates more than 17,000 electric and gasoline scooters in three dozen cities in India.

The new round values the startup “well over $500 million,” the people said, requesting anonymity. This is a significant increase since the year-old startup’s Series C financing round, which closed in June, when it was worth a little more than $200 million.

Bounce, which is known for its cheap rental costs, along with competitors Vugo and Yulu are trying to carve market share away from ride-hailing companies like Uber. The big attraction isn’t necessarily price either. Traffic congestion is prompting people to turn to two wheels as well, giving Bounce and others a boost.

Subscriptions are so hot right now

the station electric vehicles1

Remember Canoo, the Los Angeles startup that revealed a minibus-type electric vehicle a few months back? We have an update. In short, the company’s rapid ramp continues to accelerate despite some legal headwinds.

Canoo is taking an interesting approach to EVs. It aims to offer a “subscription only” electric vehicle in the U.S. and China.

The company began life as Evelozcity in late 2017 after ex-BMW executives Stefan Krause and Ulrich Kranz left Faraday Future amid an internal power struggle. Evelozcity rebranded as Canoo in spring 2019 and unveiled its prototype electric vehicle several months later.

Now, the company is beta testing its EV on public roads. Canoo tells me that its focus is to validate the powertrain, steer-by-wire system, battery, chassis and body structure.

Canoo is building a fleet of more than 30 beta vehicles for various types of testing. The bulk of the beta testing is expected to take place over the next six months in various locations, including near Canoo’s Torrance, California headquarters, Toyota’s Arizona proving grounds and on public roads in Ohio.

Canoo said it’s also conducting hot and cold testing as well as focusing on the advanced driver assistance system in various locations.

Canoo electric vehicle

A subscription reboot

Automakers including Audi, Porsche and Volkswagen have been testing subscription programs with mixed success. Now, one failed pilot is coming back.

At an event in Los Angeles, GM’s Chief Marketing Officer Deborah Wahl said the subscription service Book by Cadillac will return next year. GM’s luxury brand Cadillac will pilot the next-generation of the subscription service in San Francisco starting in the first quarter of 2020.

“We learned a lot from the first pilot… first, it verified that there is no longer a one-size-fits-all solution to personal transportation,” Wahl said at the event. “Second, we learned that the BOOK model is enormously effective as a conquest mechanism: 70% of Book subscribers were new to Cadillac.”

Moving forward, Cadillac plans to integrate the subscription service into the retail dealer network, Wahl said.

A little bird

blinky cat bird green

We hear a lot. But we’re not selfish. Let’s share.

Samsung appears to be yet another company stepping back from a pursuit of full autonomy and refocusing efforts and investments towards advanced driver assistance technology. At least for now.

Several years ago, Samsung was all in on autonomous vehicle technology.  At CES in 2018, the company introduced its new Samsung DRVLINE platform — an “open, modular, and scalable hardware and software-based platform for the autonomous driving market. But Samsung is changing up its strategy.

The DRVLINE/Smart Machines team based out of its Samsung Strategy and Innovation Center has been shuttered, a source with direct knowledge of the events told me. This move also includes closing offices in Germany.

Let’s get wonky

the station autonomous vehicles1

The U.S. Federal Communications Commission is keen to change how the 5.9 GHz band is used and that matters for connected car technology and the eventual deployment of autonomous vehicles.

For the unfamiliar, the 5.9 GHz band has been reserved for the past two decades to be used by the Dedicated Short Range Communications, a service in the Intelligent Transportation System that was designed to enable vehicle communication. (ITS is a joint operation that overlaps five offices under the Department of Transportation.)

In the FCC’s view, the DSRC service has evolved slowly and has not been widely deployed. The commission issued this month a Notice of Proposed Rulemaking to take, what it calls “a fresh and comprehensive look” at the 5.9 GHz band rules and propose changes to how the spectrum is used.

The upshot: the FCC wants to carve up the band. The commission proposed dedicating the upper 30 megahertz of the 5.9 GHz band to meet current and future needs for transportation and vehicle safety-related communications, while repurposing the lower 45 megahertz of the band for unlicensed operations like Wi-Fi.

Perhaps the most interesting piece of this proposed change is the FCC’s views on DSRC and what sounds like a strong endorsement for Cellular Vehicle to Everything (C-V2X). The FCC wants to revise the rules and give C-V2X the upper 20 megahertz of the band reserved for vehicle communications. The commission plans to seek comment on whether this segment of the spectrum should be reserved for DSRC or C-V2X systems.

C-V2X, which the 5G Automotive Association supports, would use standard cellular protocols to provide direct communications between vehicles as well as infrastructure like traffic signals. But here’s the thing. C-V2X is incompatible with DSRC-based operations.

It’s pretty clear which way the FCC is leaning. In a speech Nov. 20, FCC Chairman Ajit Pai said he believes the government “should encourage the expansion and evolution of this new vehicle-safety technology.” Pai insists that the FCC is not “closing the door” on DSRC, but instead allowing for both.

“So moving forward, let’s resist the notion that we have to choose between automotive safety and Wi-Fi,” Pai said in his speech. “My proposal would do far more for both automotive safety and Wi-Fi than the status quo.”



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T-Mobile opens pre-orders on two 5G phones as low-band network goes live

The 5G question has long been carts and horses. The next-generation wireless network has always been an inevitability, of course, but the rollout has always felt a bit piecemeal. T-Mobile, to its credit, is looking to flip the switch all at once (kind of), launching a “nationwide” deployment of 5G to a coverage area it says will reach 200 million of the U.S.’s 327 million residents.

The 600MHz low-band network goes live today, fulfilling the promise of 5G in 2019 with nearly a month to spare. That coincides with the pre-order of two 5G-enabled handsets, from OnePlus and Samsung. The OnePlus 7T Pro 5G McLaren Edition, at least, is a T-Mobile exclusive here in the States.

It’s a premium as far as OnePlus goes, but still arrives at the (relatively) low price of $900. Compare that to the $1,300 Galaxy Note 10 Plus 5G. Both are officially going on sale on Friday, and should be able to connect to the new network at launch.

T-Mobile’s clearly being more deliberate in its roll out here, fighting the urge to plant its flag. Instead, the carrier’s network will be available in wider swaths of land versus the competition’s neighborhood to neighborhood approach. And while the network isn’t expected to be as fast as other solutions, it should reach indoors better — a pretty key differentiator.

As CNET notes, it’s still fairly piecemeal in certain respects — the existing millimeter 5G wave network won’t work with the new devices. Nor will older devices work with the new network. Much of this move appears to be in anticipation of T-Mobile’s merger with Sprint.

The ability to compete with AT&T and Verizon on the 5G front has always been the key selling point of such a merger. Though reducing the field from four players down to three to increase competition has always seemed a dubious claim, at best.



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Sunday, December 1, 2019

Now even the FBI is warning about your smart TV’s security

If you just bought a smart TV on Black Friday or plan to buy one for Cyber Monday tomorrow, the FBI wants you to know a few things.

Smart TVs are like regular television sets but with an internet connection. With the advent and growth of Netflix, Hulu and other streaming services, most saw internet-connected televisions as a cord-cutter’s dream. But like anything that connects to the internet, it opens up smart TVs to security vulnerabilities and hackers. Not only that, many smart TVs come with a camera and a microphone. But as is the case with most other internet-connected devices, manufacturers often don’t put security as a priority.

That’s the key takeaway from the FBI’s Portland field office, which just ahead of some of the biggest shopping days of the year posted a warning on its website about the risks that smart TVs pose.

“Beyond the risk that your TV manufacturer and app developers may be listening and watching you, that television can also be a gateway for hackers to come into your home. A bad cyber actor may not be able to access your locked-down computer directly, but it is possible that your unsecured TV can give him or her an easy way in the backdoor through your router,” wrote the FBI.

The FBI warned that hackers can take control of your unsecured smart TV and in worst cases, take control of the camera and microphone to watch and listen in.

Active attacks and exploits against smart TVs are rare, but not unheard of. Because every smart TV comes with their manufacturer’s own software and are at the mercy of their often unreliable and irregular security patching schedule, some devices are more vulnerable than others. Earlier this year, hackers showed it was possible to hijack Google’s Chromecast streaming stick and broadcast random videos to thousands of victims.

In fact, some of the biggest exploits targeting smart TVs in recent years were developed by the Central Intelligence Agency, but were stolen and published online by WikiLeaks two years ago.

But as much as the FBI’s warning is responding to genuine fears, arguably one of the bigger issues that should cause as much if not greater concerns are how much tracking data is collected on smart TV owners.

The Washington Post earlier this year found that some of the most popular smart TV makers — including Samsung and LG — collect tons of information about what users are watching in order to help advertisers better target ads against their viewers and to suggest what to watch next, for example. The TV tracking problem became so problematic a few years ago that smart TV maker Vizio had to pay $2.2 million in fines after it was caught secretly collecting customer viewing data. Earlier this year, a separate class action suit related to the tracking again Vizio was allowed to go ahead.

The FBI recommends placing black tape over an unused smart TV camera, keeping your smart TV up-to-date with the latest patches and fixes, and to read the privacy policy to better understand what your smart TV is capable of.

As convenient as it might be, the most secure smart TV might be one that isn’t connected to the internet at all.



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Thursday, November 28, 2019

The Samsung Galaxy Fold is headed to Canada, with in-store pre-orders starting today

The Samsung Galaxy Fold is a very unique smartphone, in more ways than one. The most obvious differentiator is that it folds out to expose a large, continuous 7.3″ display, hiding the seam thanks to a flexible OLED screen. It’s also at the very top end of the smartphone market price-wise, which could explain why it only debuted in a few limited markets at launch. Samsung says that customer interest has helped expand that initial pool of availability, however, which is why it’s launching pre-orders in Canada today.

There’s going to be some sticker shock for Canadians, however: The Fold starts at $2,599.99 CAD in its newest market. That’s the price you’d pay for a well-specced computer, but it’s actually right in line with the price of the phone in the U.S. when you account for currency conversion. Pre-orders are also going to be exclusively in-store, at Samsung’s Eaton Center, Sherway Gardens and Yorkdale locations, all of which are in Toronto. Retail sales, also exclusive to Samsung’s own retail operations, are starting December 6 but pre-order customers will be able to ensure a day one pickup.

Samsung’s Galaxy Fold has had a bit of an uneven launch, with a first attempt cancelled in light of multiple reviewers experiencing issues with their devices. Samsung re-designed elements of the phone as a result, including adding caps to prevent dust entering the crucial hinge component that powers the folding actions, and embedding a necessary pre-installed protective screen covering under the phone’s bezels. Still, our own Brian Heater experienced a display hardware issue within a day with his redesigned review device.

Samsung is offering free “Fold Premiere Service” which includes discounted screen replacements and standard free repairs when an issue is not due to any misuse on a user’s part. Overall, the takeaway should be that this is a first-generation device, but also a totally unique piece of technology in today’s marketplace for those willing to risk it.



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Tuesday, November 26, 2019

New smartphone figures highlight continued struggles to grow market

In some corners, the smartphone market is showing its first signs of life in some time.

Recent figures from Canalys indicate a small but notable uptick in the European market as shipments grew 3%, year-over-year in Q3.

The analyst firm put global growth at 1% globally in another recent report. Generally, such numbers wouldn’t warrant much celebration, but the way the market has been going, most manufacturers will take what they can get.

New numbers out this morning from Gartner paint a less rosy picture, with sales numbers declining 0.4%. It’s not a huge discrepancy between shipping and sales figures, but it’s the difference between being in the red and being in the black for the quarter.



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Monday, November 25, 2019

European smartphone shipments grew in Q3, driven by Samsung

Europe bucked global smartphone stagnation in the third quarter, marking an 8% year over year growth in device shipments. That number, provided by Canalys, puts the region at the top of smartphone growth figures, beating out Asia/Pacific’s six percent.

Once again, Samsung was the biggest winner here. The Korean manufacturer saw a healthy 26%, year over year growth. As noted back in Q2, Samsung’s growth comes as the company floods the market with a variety of different devices. Its mid-tier A Series accounted for all four of its top spots during that time period.

Huawei held steady in second place, as the company refocuses on Europe amid US/China trade tensions. Huawei accounted for 22.2 % of units shipped, versus Samsung’s 35.7%. Fellow Chinese manufacturer Xiaomi saw an extremely healthy boost for the quarter, jumping 73 percent for the year, to nab fourth place behind Apple.

While the numbers are positive in the face of larger negative trends, politics are still having a marked impact on figures.

“On the negative side, Brexit has already had an impact,” analyst Ben Stanton said in a release. “In the UK, shipments of premium devices from Samsung and Apple accelerated before each Brexit deadline this year, in March and recently October, followed by a large dip, as distributors were forced to stockpile product and hedge against impending tariff risk. This shot-term artificial boost distorts the market and the accompanying risk, costs and uncertainty, is a drain on the industry.”

Like much of the rest of the world, the European market is looking forward to a 5G rollout to help further juice shipments moving forward.



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Tuesday, November 12, 2019

Review: Samsung’s Space Monitor is handsome and minimal — if you have the desk for it

When Samsung announced the Space Monitor, I knew in an instant that it was going to be something I had to try out in person. Now that I’ve had time to do so, I’m happy to say it’s much as advertised, a streamlined and solid monitor with a smart new design — but not necessarily one for everybody.

Samsung Space Monitor

Pros:

  • Clever space-saving design
  • Quiet, attractive look
  • Solid color out of the box

Cons:

  • Doesn’t rotate and height depends on distance from wall
  • Sub-par viewing angles
  • Doesn’t work with every desk

Price: $400 (27-inch); $500 (32-inch)

We don’t review a lot of monitors at TechCrunch — none, really. This was more of a curiosity to me. I’m interested in design and monitors are usually ugly at best. But I was impressed with Samsung’s approach here and wanted to see if it worked in real life.

The big advance of the Space Monitor is its very low-profile mount, which grips the edge of your desk on the wall side and can be folded up flat against it. It can rotate up and down, the monitor tilting to taste — not so far as the Surface Studio but with that same general range of motion.

The monitor itself comes in two varieties: a larger 32-inch 4K one and a smaller 27-inch one at 2560×1440. I reviewed the smaller one, as the large one has a lower refresh rate and I really don’t have any use for 4K in my workflow.

The ideal situation for this thing is a relatively small work space where having the monitor actually sitting on your desk kind of invalidates all the space around it. With the Space Monitor, the stand is flush with the wall, clearing up the area below and in front of it even when it’s folded outwards. It’s easier than piercing the wall for a free-floating display

The performance of the monitor, as far as I am able to tell, is good but not great. The colors are vibrant and the default settings are solid, if perhaps a little warm (easily adjusted, of course). The refresh rate goes up to 144 Hz, which is more than enough for gaming, and can easily be tweaked to 120 for those of us who are very picky about video pulldown and other deep frame rate stuff.

One thing that isn’t impressive is the viewing angle. I feel like the sweet spot for this monitor is far narrower than on the Dell Ultrasharp IPS panel I’ve used for years. If you’re not sitting directly in front of it, you’re going to get color and brightness falloff at the edge you’re farthest from.

The bezel is narrow, a bit more than a quarter inch, a little thicker on the bottom side. It’s also nearly flush on the top and sides so you don’t feel like the bezels protrude towards you. All in all it’s a very handsome and understated design, as these things go. It’s worth noting that Samsung appears to have fudged the press imagery a bit and the microscopic bezel you see in official images is not actually what you get.

Installation isn’t quite as easy as just setting something down on your desk, but if you have a compatible desk, it’s literally as easy as sliding the clamp on and tightening it. A custom cable (optional, but convenient) combines HDMI and power into one, and fits into a groove on the back of the stand, eliminating clutter.

But you’ll want to take a good look at your desk to make sure it is compatible. I didn’t, and had to jury-rig a solution.

Basically, unless your desk is more or less solid and has a ledge that the clamp can close down on, you might have a problem. My desk is solid and about an inch and a half thick, but has a sort of wall that juts down about two more inches. I removed and reattached the bottom part of the clamp so it could just barely be slipped around the wall, but then the screw wouldn’t reach the bottom surface of the desk, so I had to fill the gap with a book. (It’s okay, I’ve got lots.)

The stand is plenty stiff and the monitor stays exactly where you’ve put it, but it is a little wobbly — understandable given that it sits at the very tip of a 14-inch-long arm. I only really noticed when I was typing very hard or bumped the desk, when I noticed it wobbled more and longer than the Dell on its traditional stand.

Now, if you’ve looked closely at the way this monitor and stand is set up, you may have noticed something else: this thing can’t rotate. Yes, unfortunately, the nature of the Space Monitor means that it must always be parallel to the desk edge it’s attached to, and can only move directly perpendicular to it. There is also no way to slide the monitor up and down, or rather to do so you must also move it towards or away from you.

For some this is unacceptable. And although it’s fine for me as a primary monitor, it would never work as a secondary one, like the Dell I now have angled toward me adjacent to the Samsung.

That does significantly limit its use cases, and the spaces in which it works well. But I still feel it’s a great option for some. If you have limited space and plan to primarily work from the sweet spot directly in front of it, this is a solid monitor big enough for productivity, movies, and games.

For those seeking a low-profile, space-saving alternative to the usual monitors, the Space Monitor is a great option. But for multiple-monitor setups or people who shift the angle a lot, it probably isn’t the best. At $400 it has strong competition from the usual suspects, but for some people the slight increase in image quality or the ability to slide the monitor up and down isn’t worth losing the desk space or having a clunky design. The Space Monitor is available now, at Samsung’s site or your usual electronics retailer.



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Pan-African e-tailer Jumia grows 3Q revenue, e-payments, and losses

Pan-African e-commerce startup Jumia released its third-quarter financial results today.

The numbers and presentation reflected some of the same past trends, with a dash of new, and nary a mention of a declining share-price.

The results

Jumia — with online goods and service verticals in 14 countries — posted third-quarter revenue growth of 19% (€40 million) and increased its active customer base 56% to 5.5 million from 3.5 million over the same period a year ago.

Jumia’s Gross Merchandise Value (GMV) — the total amount of goods sold over the period — grew by 39% to €275 million. The online retailer nearly doubled its orders from 3.6 million in Q3 2018 to 7 million in Q3 2019.

Jumia also saw growth in its JumiaPay digital finance product, with total payment volume growing 95% to €32 million in Q3 2019 from €16.4 million in Q3 2018.

This is significant, as the company has committed to generate more revenues from digital payment products and offer JumiaPay as a standalone service across Africa.

The overall pattern of growing revenues and customers YoY has been consistent for Jumia.

But so too have the company’s losses, which widened 34% in 3Q 2019 to €54.6 million, compared to €40.6 million. Negative EBITDA increased 26% to €45.4 million from €35.8 over the same period in 2018.

Jumia pegged a large part of the spike in losses to an increase in fulfillment expenses due to more cross-border goods transactions (with higher shipping costs) on its platform in 3Q 2019.

What’s new

Jumia introduced some new methodologies and measures for its results. “We believe the most relevant monetization metrics for us are market-based revenue and gross profit,” Jumia Group CFO Antoine Maillet-Mezerey explained on the call.

“We don’t see revenue as a meaningful metric to assess the monetization of our business as it is impacted by shifts in the revenue mix between first party and marketplace,” he said.

If and when Jumia does get into the black, I suspect revenue will shift back as key.

On its path to profitability, Jumia CEO Sacha Poignonnec reaffirmed the company’s commitment to generate more revenue from higher margin (straight through) products, such as JumiaPay and Jumia’s classified business, over cost intensive (and logistically complicated) online goods sales.

“We are focused on driving the adoption and penetration of Jumia pay within our own ecosystem,” he said — meaning across Jumia’s existing buyer-seller universe.

Since its founding in 2012, the company has been forced to adapt to slower digital payments integration in its core Nigeria and allow cash-on-delivery payments, which are costly and more problematic than digital processing.

Poignonnec highlighted Jumia’s commitment to build a financial services marketplace (and revenues) from consumers and partners using JumiaPay and JumiaLending for products such as loans, third-party credit-scoring and insurance, he explained. This has led to Jumia moving into working-capital services for vendors on its platform.

On the movement of online goods, Jumia highlighted the expansion of its JumiaMall service, which offers brands — such as L’Oreal, Samsung, and Unliver — more tailored selling options on its website around shipping, product positioning and consumer data-analytics.

Jumia also shared info on product mix and diversification, which showed strong upward trends in digital services, the sale of consumer electronics, and beauty products.

Share-price

Surprisingly absent from Jumia’s earnings call and the subsequent Q&A was any discussion of the company’s share-price.

Today’s reporting was slightly more anticipated, given Jumia has faced a short-seller assault, sales-scandal and significant market-cap drop since its April IPO on the NYSE.

The online retailer gained investor confidence out of the gate, more than doubling its $14.50 opening share price after the IPO.

That lasted until May, when Jumia’s stock came under attack from short-seller Andrew Left,  whose firm Citron Research issued a report accusing the company of fraud. That prompted several securities-related lawsuits against Jumia.

The company’s share price plummeted 43% — from $49 to $26 — the week Left released his short-sell claims, .

Then on its 2nd quarter earnings call in August, Jumia offered greater detail on the fraud perpetrated by some employees and agents of its JForce sales program. 

The company declared the matter closed, but Jumia’s stock price plummeted more after the August earnings call (and sales-fraud disclosure), and has lingered in the $6 range for weeks.

That’s 50% below the company’s IPO opening in April and 80% below its high.

Jumia can offer new metrics to evaluate its performance, but the simplest measure — the ability to generate revenues in excess of costs to turn a profit — will still apply.

The sooner Jumia can go in that direction the faster it can revive its share-price and investor confidence.



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Monday, November 11, 2019

Smartphone maker Realme is taking India and other emerging markets by storm

As Xiaomi widens its smartphone lead over Samsung in India, a new competitor is increasingly posing a challenge.

Realme, a one-and-half-year-old smartphone vendor that spun out of Oppo, commanded 14.3% of the world’s second largest smartphone market in the quarter that ended in September, research firm IDC said on Monday.

While Xiaomi, with 27.1% of the local smartphone market share, still dominates the market, the volume of handsets that Realme has shipped in India rose at a staggering 401.3% since the same period last year, according to IDC.

Market share of smartphone vendors in India

What’s fascinating about Realme’s expansion in India is just how closely it is replicating Xiaomi’s playbook in the country. Like Xiaomi, Realme for a year sold phones only through an online channel to cut overhead costs. Last quarter, the company began selling phones in India through offline stores, which still account for more than two-thirds of all smartphone sales.

In terms of online-only shipment, the company’s market share has ballooned to 26.5% in Q3 2019 from 16.5% in Q2 this year, the research firm said.

Realme has launched more than a dozen aggressively priced smartphone models so far, all priced between $80 to $240 — the sweet spot in the local market. In fact, IDC says Realme’s C2, 3i and 3 models — priced between $80 and $110 — were the top-selling phones for the company in Q3 this year.

Like Xiaomi’s handsets, Realme smartphones pack above the punch — sporting some of the highest-end hardware modules for their price range. The $80 Realme C2 features a six-inch HD+ display, 3+2 rear megapixel cameras, 4,000 mAh battery, 2GB of RAM and 16GB of expandable storage — and it supports 4G networks and has a facial unlock feature.

Other markets

Realme today operates in 18 countries, including its home market China, Indonesia, Malaysia, Pakistan, Vietnam and Egypt. In May this year, the company entered the European region.

In a report Counterpoint shared with its clients recently, the research firm said that based on the number of smartphones that Realme has shipped, the company’s rank went from 47th in Q3 2018 to 7th as of September this year. By shipping more than 10 million smartphones, the Chinese firm’s shipment grew by a whopping 808% during this period, the research firm said.

India and Indonesia accounted for more than 80% of smartphones that Realme has shipped to date, according to Counterpoint.

“We expect realme to become a serious contender in the market next year as growth will continue in emerging markets and online channels. The value for money proposition is also powerful in times of stagnant economic growth globally,” Counterpoint analysts wrote.

The aggressive growth of Realme hasn’t gone unnoticed with Xiaomi. The two companies have already exchanged testy words with one another and made allegations.

And you thought smartphone wars were over.



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Saturday, November 9, 2019

Popular Android phones can be tricked into snooping on their owners

Security researchers have found several popular Android phones can be tricked into snooping on their owners by exploiting a weakness that gives accessories access to the phone’s underlying baseband software.

Attackers can use that access to trick vulnerable phones into giving up their unique identifiers, such as their IMEI and IMSI numbers, downgrade a target’s connection in order to intercept phone calls, forward calls to another phone or block all phone calls and internet access altogether.

The research, shared exclusively with TechCrunch, affects at least 10 popular Android devices, including Google’s Pixel 2, Huawei’s Nexus 6P and Samsung’s Galaxy S8+.

The vulnerabilities are found in the interface used to communicate with the baseband firmware, the software that allows the phone’s modem to communicate with the cell network, such as making phone calls or connecting to the internet. Given its importance, the baseband is typically off-limits from the rest of the device, including its apps, and often come with command blacklisting to prevent non-critical commands from running. But the researchers found that many Android phones inadvertently allow Bluetooth and USB accessories — like headphones and headsets — access to the baseband. By exploiting a vulnerable accessory, an attacker can run commands on a connected Android phone.

“The impact of these attacks ranges from sensitive user information exposure to complete service disruption,” said Syed Rafiul Hussain and Imtiaz Karim, two co-authors of the research, in an email to TechCrunch.

Hussain and his colleagues Imtiaz Karim, Fabrizio Cicala and Elisa Bertino at Purdue University and Omar Chowdhury at the University of Iowa are set to present their findings next month.

“The impact of these attacks ranges from sensitive user information exposure to complete service disruption.”
Syed Rafiul Hussain, Imtiaz Karim

Baseband firmware accepts special commands, known as AT commands, which control the device’s cellular functions. These commands can be used to tell the modem which phone number to call. But the researchers found that these commands can be manipulated. The researchers developed a tool, dubbed ATFuzzer, which tries to find potentially problematic AT commands.

In their testing, the researchers discovered 14 commands that could be used to trick the vulnerable Android phones into leaking sensitive device data, and manipulating phone calls.

But not all devices are vulnerable to the same commands or can be manipulated in the same way. The researchers found, for example, that certain commands could trick a Galaxy S8+ phone into leaking its IMEI number, redirect phone calls to another phone and downgrade their cellular connection — all of which can be used to snoop and listen in on phone calls, such as with specialist cellular snooping hardware known as “stingrays.” Other devices were not vulnerable to call manipulation but were susceptible to commands that could be used to block internet connectivity and phone calls.

The vulnerabilities are not difficult to exploit, but require all of the right conditions to be met.

“The attacks can be easily carried out by an adversary with cheap Bluetooth connectors or by setting up a malicious USB charging station,” said Hussain and Karim. In other words, it’s possible to manipulate a phone if an accessory is accessible over the internet — such as a computer. Or, if a phone is connected to a Bluetooth device, an attacker has to be in close proximity. (Bluetooth attacks are not difficult, given vulnerabilities in how some devices implement Bluetooth has left some devices more vulnerable to attacks than others.)

“If your smartphone is connected with a headphone or any other Bluetooth device, the attacker can first exploit the inherent vulnerabilities of the Bluetooth connection and then inject those malformed AT commands,” the researchers said..

Samsung recognized the vulnerabilities in some of its devices and is rolling out patches. Huawei did not comment at the time of writing. Google said: “The issues reported are either in compliance with the Bluetooth specification or do not reproduce on Pixel devices with up to date security patches.”

Hussain said that iPhones were not affected by the vulnerabilities.

This research becomes the latest to examine vulnerabilities in baseband firmware. Over the years there have been several papers examining various phones and devices with baseband vulnerabilities. Although these reports are rare, security researchers have long warned that intelligence agencies and hackers alike could be using these flaws to launch silent attacks.



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Thursday, November 7, 2019

Older Samsung smart TVs to lose Netflix support next month

An unspecified number of smart TVs manufactured by Samsung will lose native support for Netflix next month, the companies said in an announcement this week.

Netflix app installed — or available for — Samsung smart TVs manufactured in 2010 and 2011 (C and D lineups) — and likely sold for many years after that — will stop functioning December 2, Samsung alerted customers this week. In a statement, a company spokesperson said these TV models were sold only in the U.S. and Canada.

In its statement, the top smart TV manufacturer advised affected customers to look for a game console, streaming media player, set-top box or other devices that still support Netflix app to continue their binge-watching sessions.

A Netflix spokesperson cited technical limitations for the change. “We’ve notified all impacted members with more information about alternative devices we support so they can keep enjoying Netflix uninterrupted,” the person added.

It’s unclear how many people are impacted by this change. A Netflix spokesperson said “a small number” of TVs were affected. Samsung has been the top smart TV vendor worldwide for several years, according to several estimates.

The developement comes weeks after Netflix alerted several Roku customers that they, too, will lose access to the streaming service on December 1. Roku 2050X, Roku 2100X, Roku 2000C, Roku HD Player, Roku SD Player, Roku XR Player, Roku XD Player are the streaming devices that will lose access to Netflix.



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